Fini
Fini transforms your knowledge base into a helpful AI chatbot with just a few clicks, providing instant, accurate answers to your users 24/7.
Knowledge Base AIInstant Support BotCustomer Self-ServiceFAQ ChatbotWebsite Assistant
Fini Introduction
Fini is the bridge between your static help center and your customers. It plugs into your existing knowledge base and instantly creates an AI chatbot that can answer questions conversationally. This means customers get the right information without searching through articles, and your support team sees a dramatic reduction in tickets. Fini is a smart layer that activates your documentation, making self-service so effective that it feels like talking to a human expert.
Key Features
- Connect your existing knowledge base (Zendesk, Intercom, etc.) and create a bot
- AI learns your content and provides instant, cited answers
- Embed a smart search and chat widget on your site
- Deflect tickets by resolving questions automatically
- Seamless escalation to human agents when needed
