Vocads
An AI platform that conducts voice-based surveys to collect richer customer and employee feedback, then analyzes responses for deeper insights.
Voice SurveysCustomer FeedbackEmployee FeedbackAI AnalysisConversational AIInsight Generation
Vocads Introduction
Vocads revolutionizes surveys by replacing traditional text forms with AI-powered voice conversations. This approach yields richer, more nuanced feedback because respondents express themselves more naturally when speaking. The platform then transcribes and analyzes these voice responses for sentiment, emotion, and key themes, providing organizations with deeper insights into customer satisfaction or employee engagement. Vocads is particularly effective for companies that want to humanize their feedback collection while still benefiting from automated, scalable analysis.
Key Features
- Creates and deploys voice-based surveys that feel like natural conversations
- Transcribes and analyzes voice responses using speech-to-text AI
- Detects sentiment and emotion in vocal tone and word choice
- Automatically categorizes feedback into themes and actionable items
- Provides dashboards and reports tailored for HR and CX teams
